"Excellence is not a skill, it's an attitude."

Anastasia Abuya is a Director of Client Engagement & Enablement who operates at the intersection of enterprise AI, client success, and Lean operational excellence. Her career is defined by a singular ability to translate sophisticated technology into client outcomes that are visible, measurable, and strategically significant.

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Anastasia grew up in Trinidad & Tobago, where she attended the Holy Name Convent in Port-of-Spain before returning to the United States to earn dual undergraduate degrees in International Business and French at Wesleyan College, and later a Master of Science in Information Technology from Loyola University Chicago.

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Her foundation in enterprise technology was built at GE Healthcare, where she led the data architecture for a $1.8B regulatory program and pioneered machine learning applications in customer experience — early proof that her instinct was always to bring AI to where clients feel it most. As a Lean Six Sigma Black Belt at Medline Industries, she built a Quality PMO from the ground up, delivering a portfolio of over 60 improvement projects and $3.8M in cost savings.

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At Dell Technologies, Anastasia served as Director of AI Strategy and Customer Journey PMO, overseeing a $108M portfolio that included a generative AI-powered support experience and an AI recommendation engine designed to unlock incremental revenue in untapped markets. At The Walt Disney Company, she led program strategy and technical delivery for an $18M computer vision guest safety initiative.

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Now at Harpin AI, Anastasia brings all of that together in the role she was built for: client engagement at enterprise scale. She leads the full operational relationship with Princess Cruise Line — a $12M engagement — while architecting the engagement models, playbooks, and adoption frameworks that define how Harpin AI shows up for its clients. Her work spans executive stakeholder strategy, AI-driven insight delivery, contact center enablement, and the development of repeatable client success infrastructure.

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She is a practitioner who builds things that last — frameworks that travel, playbooks that scale, and relationships that grow.